Refunds &
Cancellation
Deposit, cancellations, and rescheduling — clearly outlined.
A non-refundable deposit is required at the time of booking to confirm your reservation. The deposit amount will be communicated during the inquiry process and will be deducted from your total event fee.
If you cancel your booking for any reason, your deposit is forfeited in full. No additional charges will be made beyond the deposit, unless bespoke work has already commenced on your behalf — such as custom menu development or advance ingredient sourcing — in which case those costs may be passed on at our discretion.
You may reschedule your event with a minimum of 7 days' advance notice at no additional cost. Your deposit will transfer to the new date.
Requests to reschedule with fewer than 7 days' notice will be treated as a cancellation, and your deposit will be forfeited. A new deposit will be required to secure an alternative date.
The remaining balance is due no later than 48 hours before the event date. Failure to complete payment may result in cancellation of the booking, and the deposit will not be refunded.
In the unlikely event that Chef Donovan must cancel due to illness or circumstances entirely beyond his control, a full refund of your deposit will be issued, or an alternative date offered at your discretion.
To reschedule or discuss your booking, please reach out at booking@chefdonsmith.com.